The Challenge
One of the biggest unsolved opportunities in business software is the proper balance of flexibility and control. Today, there are two separate worlds. There is the world of the "spreadsheet" and the world of "enterprise software". The world of the spreadsheet is; highly flexible, highly productive, low to no governance. The world of enterprise applications is: highly controlled, highly governed, but low agility. What is needed is a proper balancing of these two worlds. Flexibility is a paradox . To design a system effectively, you need to understand the range of flexibility represents a spectrum of control, governance, and adaptiveness. At one extreme lies complete unconstrained freedom, while at the other sits rigid, invariant control. There is no one "right answer" in terms of flexibility; flexibility is not "good" or "bad". Understanding where a system or process falls within this continuum helps highlight the trade-offs. Total Flu...